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TERMS AND CONDITIONS

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Ordering

Please order at kanestea.com. Most orders that are in-stock are shipped within 3 days. If not in stock, it takes 3 months.

Payment

Kanes tea accepts PayPal

Shipping

Kanestea.com calculates the lowest shipping method from Japan to your country based on the weight you purchase. It is automatically shown at the end of your shopping on the website.

Sales Tax

Sales tax is not charged on shipments to addresses outside of Japan. Customers residing in countries other than Japan are responsible for reporting and paying sales tax in their own countries.

Returns

If you receive an unordered or broken items upon delivery, please take photos of the evidence and email us within 1 week of the delivery date. After verification, we will deliver the correct order as soon as possible.
info@kanestea.com

Privacy Policy

Kanestea committed to protecting your privacy.

PERSONAL INFORMATION

We collect only that personal information (name, address, email, etc.) that you voluntarily provide to us (e.g. by purchase). We use the personal information you provide to complete and service your purchase transactions.
We do not sell or rent the contact information of our customers to other companies or organizations.

DISCLOSURE

We may disclose your information if required by law or by judicial or competent government authorities, to establish or preserve a legal claim or defense, or to prevent fraud or other illegal activities.

COPYRIGHT

All text, graphics, logos, button icons, images, audio clips, digital downloads, software, and all data compilations (both individually and as they are compiled on the site) are the property of Kanes tea or our suppliers and are protected by Japan and international copyright laws and may not be used without our prior written permission.

USE

Any other use of this website, its content and its information, including linking or framing to this website is strictly prohibited without prior written permission.

ERRORS

We work hard to keep the kanestea.com as up-to-date and accurate as possible. However, human and technical errors may exist, including typographical mistakes, omissions, and inaccuracies that may relate to product information, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update any information at any time without prior notice - even after an order has been submitted.

PHOTOGRAPHY

Some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details or smaller than actual size in order to show the entire item.

FORCE MAJEURE

If the performance by Seller of its obligations hereunder is directly or indirectly affected or prevented by
force majeure, including but not limited to Acts of God, flood, typhoon, earthquake, tidal wave, landslide, fire,
plague, epidemic, quarantine restriction, perils of the sea, war declared or not or thereat of the same, civil
commotion, blockade, arrest or restraint of government, rulers or people, requisition of vessel or aircraft, strike,
lockout, sabotage or other labor dispute, explosion, accident or breakdown in whole or in part of machinery,
plant, transportation or loading facility, governmental request, guidance, order or regulation, unavailability of
transportation or loading facility, bankruptcy or insolvency of the manufacturer or supplier of the Goods, or
any other causes or circumstances whatsoever beyond the reasonable control of Seller or manufacturer or
supplier of the Goods, then Seller shall not be liable for loss or damage, or failure of or delay in performing its
obligations under this Contract and may, at its option, extend the time of shipment or delivery of Goods or
terminate unconditionally and without liability the unfulfilled portion of this Contract to the extent so affected or prevented.

WARRANTY, CLAIM

UNLESS EXPRESSLY STIPULATED ON THE FACE OF THIS CONTRACT, SELLER MAKES NO
WARRANTY OR CONDITION, EXPRESSLY OR IMPLIEDLY, AS TO THE FITNESS OR SUITABILITY OF
THE GOODS FOR ANY PARTICULAR PURPOSE OR USE OR THE MERCHANTABILITY THEREOF.
If any warranty exists, Seller’s liability shall be limited to replacement or repair of the defective Goods.
Any claim by Buyer of whatever nature arising under or in relation to this Contract shall be made by
registered airmail within thirty (3 0) days after the arrival of the Goods at the port of destination, or solely with
respect to claims alleging the existence of a latent defect in the Goods, within six (6) months after the arrival of
the Goods at the port of destination, and any such claim shall contain full particulars with evidence certified by
an authorized surveyor.

LIMITATION

Seller shall not be responsible, whether in contract or warranty, tort or on any other basis, to Buyer for any
special incidental, consequential, indirect or exemplary damages, and in no event shall Seller’s total liability on
any or all claims from Buyer exceed the price of the Goods.

NO CONFIDENTIALITY

Except for information necessary to place an order, we do not want to receive any confidential or proprietary information or trade secrets through this website. Any information, materials, suggestions, ideas, or comments sent to us will be deemed non-confidential, and by submitting it. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

APPLICABLE LAW

By visiting this website, you agree that the laws of the Japan, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.

DISPUTE

All disputes, controversies or differences arising out of or in relation to this Terms and Conditions or the breach thereof which cannot be settled by mutual accord without undue delay shall be settled by arbitration in Shizuoka, Japan, in accordance with the rules of procedure of the Japan Commercial Arbitration Association. The award of arbitration shall be final and binding upon both parties, and judgment on such award may be entered in any court or tribunal having jurisdiction thereof. This Terms and Conditions shall be, in all respects, governed by and construed in accordance with the law of Japan, provided that the application of the United Nations Convention on Contracts for the International Sale of Goods shall be excluded.